Privacy Policy

Effective date: 01/11/2024

Agera Management LTD ("we", "us", "our") operates www.ageramanagement.co.uk (the "Service"). This Privacy Policy explains how we collect, use, and protect your personal data in compliance with UK GDPR and the Data Protection Act 2018. By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Definitions

- Service – The website www.ageramanagement.co.uk operated by Agera Management LTD.

- Personal Data – Any information that identifies an individual, such as name, email, or IP address.

- Usage Data – Data collected automatically when using our Service, such as page visits and interaction times.

- Cookies – Small files stored on your device to improve functionality and user experience.

- Data Controller – The entity responsible for determining the use of personal data (Agera Management LTD).

- Data Subject (User) – Any individual using our Service.

2. Legal Basis for Processing (UK GDPR Compliance)

We process your personal data under the following legal bases:

- Contractual Obligation – To provide services you request.

- Legitimate Interest – To improve our website and services.

- Legal Obligation – To comply with UK legal requirements.

- Consent – When you subscribe to marketing communications (you can withdraw consent anytime).

3. What Data We Collect

We collect the following types of data:

Personal Data

- Name

- Email address

- Company name

- Billing information (for paid services)

Usage Data

- IP address, browser type, pages visited, session duration

Cookies & Tracking Data

- Session cookies for website functionality

- Analytics cookies to improve user experience (optional, can be disabled)

4. How We Use Your Data

We process personal data to:

- Provide and improve our services.

- Process payments and manage customer relationships.

- Ensure website security and fraud prevention.

- Send service updates and marketing (you can opt out anytime).

- Comply with legal and regulatory obligations.

We do not sell or share your personal data with third parties for marketing.

5. Your Rights Under GDPR

Under UK GDPR, you have the right to:

- Access your personal data.

- Rectify inaccurate or incomplete data.

- Erase your data ("right to be forgotten") in certain circumstances.

- Restrict processing of your data.

- Object to data processing based on legitimate interests.

- Request data portability where applicable.

To exercise your rights, contact [email protected].

6. Data Retention

We only retain your personal data for as long as necessary to:

- Fulfil contractual and legal obligations.

- Maintain business records.

- Resolve disputes.

Once no longer needed, data is securely deleted or anonymised.

7. Data Security

We take appropriate security measures to protect your data. However, no online transmission is completely secure, and you should take necessary precautions when sharing information online.

8. International Data Transfers

If we transfer your personal data outside the UK or EEA, we ensure:

- The recipient country has adequate data protection laws.

- Standard Contractual Clauses (SCCs) are in place.

9. Third-Party Services

We may use third-party services. These providers have their own privacy policies, which we recommend reviewing.

10. Cookies & Tracking Technologies

We use cookies to:

- Improve website functionality

- Analyse user behaviour

- Provide relevant marketing content

You can adjust your cookie preferences in your browser settings.